Overview

As a fast-growing fintech company, DPD Zero is redefining credit risk management with its innovative approach to debt collection. However, rapid growth came with significant financial management challenges—manual processes, banking inefficiencies, and limited visibility into financial data.

To maintain agility and accuracy, DPD Zero needed a solution that could streamline payments, eliminate errors, and scale effortlessly.

Mysa seamlessly integrates into DPD Zero’s workflows empowering the finance team with real-time control, unparalleled efficiency, and precise financial oversight. With 9 key finance and management team members actively using Mysa, the company has accelerated processes, minimized errors, and enhanced decision-making.

Challenges Faced by DPD Zero

1. Time-Consuming Payment Processes
Manual bill handling took up to 9 minutes per bill processed, creating bottlenecks and slowing down operations..

2. Limited Visibility into Financial Data
Lack of a centralized financial view made it challenging to track payables, approvals, and cash flow in real-time, leading to delayed decision-making.

3. Error-Prone Reconciliation
Manual reconciliation led to duplicate payments and misallocated funds, increasing financial risks and requiring time-consuming corrections.

4. Inconsistent Banking Interfaces
Each bank had its own disjointed UI/UX, making it difficult to locate essential features and execute payments efficiently

Mysa’s Role in Optimizing DPD Zero’s Financial Workflow

"I put a message in Slack, and I get a reply in 15 seconds—something I don’t get with any other platform."

^{— Kiran Thabjul, Head of Finance, DPD Zero}

Here’s how Mysa helped streamline DPD Zero’s financial workflow:

1. Intuitive Dashboard with Real-Time Insights
Mysa’s intelligent dashboard gives a clear snapshot of payables, approvals, and cash flow—enabling proactive financial management.

2. Seamless Automation & Scalability
By eliminating manual processes, Mysa cut bill processing time from 9 minutes to just 45 seconds, while also seamlessly integrating multiple branches as DPD Zero expanded.

3. Instant Support
Mysa’s Slack integration ensures that queries and approvals are addressed in seconds, replacing slow, cumbersome email threads and enhancing team collaboration.

The Results: Measurable Impact on DPD Zero’s Finance Team

1. 90% Faster bill Processing
‍Reduced from 9 minutes to just 45 seconds per bill, saving hours of manual work.

2. Error-Free Payments
‍Mysa’s penniless bank verification eliminated incorrect payments, preventing costly reconciliation errors.

3. Seamless Expansion & Control
‍Integrated multiple branches effortlessly, with real-time financial visibility across all locations.

"Instead of managing Excel sheets and email threads, I now have a structured workflow with approvals in one place. Mysa solved our entire accounts payable problem."

^{— Kiran Thabjul, Head of Finance, DPD Zero}

Conclusion

By leveraging Mysa, DPD Zero has transformed its finance operations from a manual, error-prone system into an automated, scalable, and highly efficient workflow. With real-time insights, seamless automation, and instant collaboration, Mysa has become the backbone of DPD Zero’s financial success.

If your finance team is still stuck in slow, manual processes, it’s time to switch to Mysa—where efficiency, accuracy, and growth go hand in hand.