Overview

For early-stage startups, financial accuracy and speed are critical. Managing accounts payable (AP), investor reporting, and compliance often become time-consuming hurdles, especially when dealing with unpredictable expenses and last-minute vendor payments.

Rigi, a SaaS platform for content creators, faced similar challenges. Their co-founder, Ananya, shares how switching from manual spreadsheets to Mysa brought speed, accuracy, and predictability to their financial processes—helping them gain control over cash flow and reduce accounting inefficiencies.

The Challenge: Slow & unreliable financial processes

Before adopting Mysa, Rigi's financial operations relied heavily on Excel spreadsheets. While this approach worked, it lacked efficiency and control.

‍1. Untracked Vendor Payments

Payments were being made without real-time tracking, creating risks where money could leave the bank unaccounted for.

2. Inefficient Accounts Payable (AP) Process

Approving invoices and clearing vendor payments often turned into a last-minute rush, especially when payments needed to be made late at night.

Once money has left the bank, nothing can happen. It’s like you paid that vendor, and if it’s not accounted for, it’s an actual loss you have to suffer."
— Ananya, Co-Founder & COO, Rigi

3. Invoice blind spots
Rigi struggled with missing or incorrect vendor details, leading to potential compliance issues and payment errors.

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The Solution: Mysa’s Streamlined Financial System

With Mysa, Rigi moved from reactive to proactive financial management. The shift was immediate and impactful:

1. Real-Time Accounts Payable Management

Vendor invoices are first added to Mysa, ensuring that TDS is correctly calculated, payments are verified, and no duplicate or incorrect entries occur.

2. 24/7 Support That’s Instant

The team at Mysa provides near-instant responses to finance-related queries, which was a game-changer for Rigi’s team.

It’s not a 24-hour turnaround time. It’s literally a 24-second turnaround time!"
— Ananya, Co-Founder & COO, Rigi

3. Payments on the go

Whether working from a car, a cab, or an airport, Ananya now manages Rigi’s finances from anywhere in the world.

4.Automated Vendor Compliance Checks

Mysa automates GST verification, reducing the risk of vendor-related compliance issues

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Vaibhav from the founder's office recalls an incident where Mysa helped Rigi avoid making a blunder.

"A vendor gave us a GST invoice, and as usual, we were about to process the payment. But when we added the vendor to Mysa, we discovered their GST was inactive. If we hadn’t caught that in time, we would have paid the GST amount, only to run into major filing issues later. That one simple check saved us from a financial headache.

And just yesterday, we had another eye-opening moment. A vendor provided only their PAN details, but Mysa automatically pulled up the GSTIN linked to it. This helped us request a proper GST invoice upfront—something we would’ve missed otherwise.

But beyond just catching errors, Mysa has completely transformed how we manage vendor relationships. Earlier, invoices would get lost in spreadsheets, leading to delays, confusion, and missed bills. Now, every bill is tracked seamlessly, ensuring accurate records and smoother vendor communication. Our payment cycles have become more predictable, and vendors trust us more because they know we operate with transparency and precision."

For us, Mysa is about control, trust, and efficiency. And honestly, that’s been a game-changer."

^{— Ananya, Co-Founder & COO, Rigi}

The Impact: A New Standard for Financial Operations

The implementation of Mysa was seamless—Rigi went live in just 20 days. Today, they have built a simple but powerful rule:

If a bill is not on Mysa, it’s not getting processed.”
— Vaibhav, Founder’s office, Rigi

This shift has:

- Eliminated the risk of untracked payments
- Improved compliance and vendor management
- Allowed faster, more informed decision-making
- Reduced dependency on finance teams for approvals

Empowering Rigi

Mysa didn’t just streamline Rigi’s finances—it transformed the way they approach financial planning, control, and efficiency. From reducing dependency on spreadsheets to empowering founders with clarity, speed, and automation, Mysa has become an integral part of Rigi’s operations.

For startups looking to simplify financial operations and gain real-time control over their cash flow, Mysa is the ultimate solution.