Overview

Kouzina, a rapidly expanding cloud kitchen brand, operates 250+ cloud kitchens across India, running over 5,000 restaurants on Swiggy and Zomato. With ambitious growth plans—50-60 new restaurant launches every month—the company needed a robust financial management system to keep pace with its expansion.

The challenge? Vendor management, payment processing, and payment reconciliation were becoming increasingly complex. Manual processes were no longer sustainable, and inefficiencies were slowing down operations. That's when Mysa stepped in.

The Challenge : Managing Vendors, Payments & Reconciliation at Scale

Gautam, Co-founder & CEO of Kouzina, explains the challenge of scaling operations without technology:

"As we were expanding with so many locations, the number of payments, reconciliations, and authorizations kept increasing. We would have had to take a few more buildings to run a large finance operation, which we definitely did not want to.

^{— Gautam, Co-founder & CEO, Kouzina}‍

The finance team at Kouzina, led by the Finance Head, Aparna struggled with:

1. Vendor Management: Keeping track of KYCs, bank details, accurate and timely payouts, and outstanding balances across multiple vendors.

‍2. Manual Payment Processes: Invoice collation, approvals, and bank integrations were tedious and time-consuming.‍

3. Data Entry & Accuracy Issues: Manually processing invoices increased the risk of errors, making reconciliations challenging.

The Solution: How Mysa Simplified Kouzina’s Finance Operations

After implementing Mysa, Kouzina experienced an immediate transformation in its finance workflows. Aparna, Finance Head explains:

The very first thing is bulk upload—this made it very easy for us to collate invoices from various emails, and upload them easily in Mysa.”

^{— Aparna, Finance Head, Kouzina}‍

Here’s how Mysa helped streamline Kouzina’s finance operations:

1. Seamless Vendor Management: All vendor KYCs, verified bank details, and payouts were now easily managed in one place.

2. Bulk Invoice Uploads: Eliminated the hassle of manually processing invoices, saving significant time and effort.

3. Automated Reconciliation: Mysa converted bills into an accounting-friendly format, including GST bifurcations, making audits effortless.

4. Frictionless Payments: S-Bank integration enabled single-click vendor payments, reducing dependency on manual banking processes.

Streamlining Supply Chain Finances

For John, Kouzina’s Supply Head, managing vendor payments and cash flow was a challenge as the business scaled. Delayed payments and manual tracking risked disrupting operations.

With Mysa’s automated payment scheduling and real-time tracking, John could:

- Monitor outstanding payments via a centralized dashboard.
- Plan cash flow efficiently with automated payout tracking.
- Ensure timely vendor payments with single-click transactions.
- Reduce manual follow-ups with automated notifications.

Mysa gave us complete control over our cash flow. We can now track payments, manage vendor payouts seamlessly, and plan finances with confidence."

^{— John, Supply Chain Head, Kouzina}‍

With Mysa, John’s team shifted from firefighting payment issues to optimizing the supply chain, ensuring smooth operations and sustainable growth.

The Impact: A Smarter, More Efficient Finance Operation

With Mysa handling the heavy lifting, Kouzina’s finance team was able to shift its focus from time-consuming manual tasks to strategic decision-making. What was once a complex, multi-step process of data entry, payout preparations, and reconciliations became effortless, allowing the team to operate with greater accuracy and speed.

My team is happy, that’s all I care about!”

^{— Gautam, Co-founder & CEO, Kouzina}‍

A Partnership for Growth

Kouzina’s journey highlights the power of automation in finance operations. With Mysa, they have unlocked:

- Faster vendor payouts
- Error-free financial reconciliations
- A scalable solution for a high-growth business

For any company struggling with finance automation, vendor management, or payment reconciliations, Mysa proves to be an indispensable tool.

Want to streamline your payables & payments like Kouzina?
Explore Mysa today and experience the magic firsthand.