‍Overview

At Swish, speed isn’t just about delivering fresh food in 10 minutes—it’s about making every internal process seamless. But behind the rapid deliveries was a finance function struggling with manual inefficiencies. Every single day, countless bills had to be entered, categorized, and approved—dragging down productivity.

That changed with Mysa.

Before Mysa, managing Swish’s finances meant tedious manual data entry and complex expense tracking. As the company expanded from two kitchens to seven (plus two additional locations), it became clear that traditional methods wouldn’t scale. Mysa brought the automation, structure, and control Swish desperately needed.

Challenges

As Swish rapidly expanded, its finance team struggled with inefficiencies that slowed down operations. Here are the key hurdles they faced before switching to Mysa:

1. Manual and Time-Consuming Processes

Finance operations required excessive manual data entry, making daily transactions inefficient and error-prone.

2. No Location-Based Expense Tracking

Tracking costs at a kitchen level was difficult, leading to unclear financial insights across locations.

3. Slow Approval and Payment Workflows

Multiple approval steps delayed payments and made financial decision-making cumbersome.

I had a lot of manual entries. But in Mysa, it's mostly automated. I don't have to enter anything."

^{— Pratika, Finance Team Member, Swish}

A Platform That Scales with Growth

Mysa’s biggest value add - mapping expenses by location with ease. Unlike previous tools, Mysa allows Swish to automatically categorize every spend at a kitchen level—bringing unmatched clarity to financial operations. What would have been a logistical nightmare with other platforms became effortless and intuitive with Mysa.

Additionally, Mysa transformed approvals into a one-click process, drastically reducing back-and-forth. Now, 99% of Swish’s payments run through Mysa, making it the central hub of financial operations.

Why Mysa is Indispensable to Swish

Beyond automation, Mysa’s customer support is in a league of its own. Issues are addressed instantly, ensuring that the finance team is never left waiting.

For a company moving at Swish’s speed, having a reliable, proactive finance partner isn’t just nice to have—it’s essential.

99 percent of our payments are from Mysa.”

^{— Pratika, Finance Team Member, Swish}

The Impact: A New Standard for Financial Operations

Mysa has streamlined Swish’s finance operations by eliminating inefficiencies, improving visibility, and simplifying approvals. Here’s the difference it made:

- Eliminated manual data entry → Saving hours of work every day
- Expense tracking at a kitchen level → More financial clarity
- One-click approvals → Smoother workflows
- 99% of payments processed via Mysa → A single, trusted platform

Swish isn’t just using Mysa—it’s relying on it. And as the company continues to grow, Mysa will continue to be the foundation of its financial growth and success.

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